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Commercial Security System FAQs

Straight answers on costs, monitoring, cameras, alarms, access control and installation for Alberta businesses.

Answers to the questions Alberta business owners ask most about live video monitoring, security cameras, alarms and access control. Do not see your question? Call 1.866.497.0289 or request a free quote.

Pricing and quotes

How much does a commercial security system cost?

Cost depends on the size of the property, the number of cameras, doors and sensors, and your monitoring level. We provide a clear quote after a site review. Request a free quote.

Is the quote free?

Yes. Requesting a quote is free and carries no obligation.

Live video monitoring

What is the difference between monitored cameras and regular CCTV?

Regular CCTV records for review later. Monitored cameras are watched by trained operators who can respond to events in real time. See live video monitoring.

Do you offer 24/7 monitoring?

Yes. Our monitoring services run 24 hours a day, 7 days a week, including holidays.

Can operators talk to someone on my property?

Yes. Voice-down technology lets operators deliver live audio warnings.

Who responds when an alarm is verified?

Your response plan defines who is contacted, which can include your staff and emergency responders.

How do you reduce false alarms?

Events are verified by a person before response, and systems are designed and tested to fit your site.

Cameras and storage

Can I see my cameras from my phone?

Yes. Secure remote viewing is available on mobile devices and computers. See video surveillance.

How long is video stored?

Retention depends on the storage and settings you choose and is configured to your requirements.

Can you use my existing cameras or alarm?

Often yes. We review compatibility during the quote.

Alarms and access control

How does an intrusion alarm work?

Sensors on doors, windows and interior spaces detect unauthorized entry and report to a monitoring centre, where a professional reviews the alarm. See intrusion and alarm security.

What access control options do you offer?

Key cards, fobs, mobile credentials and biometric entry, with schedules and entry logs. See access control.

Mobile units and job sites

Do you offer mobile surveillance for construction sites?

Yes. Mobile surveillance units provide portable, live-monitored security for construction sites, events and remote locations. See construction site security.

Installation, service area and privacy

What areas do you serve?

Red Deer, Sylvan Lake, Lacombe, Blackfalds, Penhold, Innisfail, Olds, Didsbury, Bowden, Ponoka, Wetaskiwin, Rocky Mountain House, Stettler, Camrose, Edmonton and surrounding Alberta communities. See all areas.

How long does installation take?

It depends on the size and complexity of your site. We provide a timeline with your quote.

Do you provide ongoing service and support?

Yes. We support the systems we install and monitor.

Are security cameras legal at my business?

Cameras are widely used for security, but Alberta privacy rules apply to how footage is collected and used. Confirm your obligations with a legal advisor.

Related security services

Available across Red Deer and central Alberta

Machlink serves businesses across central Alberta. Select your community for local information.

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1.866.497.0289